Posted by Business Capital Group on Thursday, April 7, 2016
  • Reference: 868131
  • Apply before Monday, June 6, 2016

    "> Call Centre Agent Needed | SA JOBS 247

    Call Centre Agent Needed

    Posted by Admin on 2016-04-09 06:09:41
    Job Details

    Employer: Business Capital Group 

     

    We are looking for Call Centre Agents with at least 8 months work experience to work for our Client in Umhlanga. We are preferably looking for well spoken individuals with a high work ethic. Ideal candidates are those who understand that a Contact Centre position is a stepping stone to greater things. We have Telesales positions available.

    To support the goals and objectives of the campaign by ensuring that individual sales targets are achieved/exceeded, whilst also contributing towards overall team performance in a consistent, professional and ethical manner

    • Initiate sales process referred from lead data. Inform customers of current specials, product information and other related activities. Maintain a high level of understanding of current products and services. Ensure that monthly targets are met.
    • Ensure that customer information is correctly and accurately captured onto the various sales support systems. Responsible for responding and following up on all rescheduled calls and pending information.
    • Liaising with the various sales channels, support staff, internal/external customers and other relevant personnel in a professional manner that in line with our company values.
    • Provide additional support to the contact centre operations in terms of taking calls, handling internal/external client queries as and when required to do so

    REQUIREMENTS

    • Computer literate/keyboard skills
    • Matric,  Sales/Marketing Degree/Diploma would be advantageous
    • Work Experience
    • Excellent telephone skills
    • High degree of accuracy
    • Demonstrated ability to prioritize issues

    Salary bracket is R4250 – R5000 based on experience + attendance bonus of R360 plus commission

    • Mondays to Thursdays – 9 am – 6 pm
    • Alternate Thursdays – 8 am to 8 pm
    • Fridays – 9  to 4 pm
    • Alternate Saturdays – 9 am to 1 pm

    Please email CV to nobuhle@bcgtraining.co.za

     
     
     

    Apply before Monday, June 6, 2016