Area Head Absa Ec at ABSA

Job Purpose

This position provides an opportunity for motivated managers to form part of an energising drive that will confirm Absa as the “Go-to” bank in South Africa.

The Area Head leads a defined number of branches within a Region by:
* Creating a consistent “Go-to” customer experience in which we operate seamlessly as One Absa across all channels and segments within the region
* Creating a best of breed sustainable employee engagement climate as an expert coach who actively role models and inspires best of breed customer service and leadership
* Being a powerful voice and ambassador for Absa in the region, enhancing the profile and brand of Absa and furthering our objective to help people and communities achieve their ambitions
* Growing Absa market presence and competitive advantage in strategic areas of the business.

Key responsibilities
* Own and deliver on all performance targets for the allocated area within the region
* Identify, develop and grow the business in the defined area.  Growth includes sales growth, financial performance, customer attraction and retention (service), brand reputation, credibility and awareness (reputation) and community (citizenship)
* Leverage local market knowledge and a instil a local market mind-set,
* Manage and take accountability for area performance by identifying and capitalising on market opportunities to deliver multi-channel customer experience and cross product growth
* Identify and build local market relationships ensuring Absa is positioned as a credible business partner in the local market.
* Actively scan for and pursue market opportunities for the area
* Cross business engagements at  an area level to ensure cross business collaboration and co-ordinated external market representation
* Ensure area relevant issues escalation   
* Ensure efficient and effective resource planning that delivers on both customer and financial business objectives
* Implement regional business plans and actively coach branch teams toward  successful implementation of plans at branch level
* Actively grow and develop branch teams to continuously and competitively improve sales and service delivery and community development across the defined areas within the region
* Deliver a strong and aligned customer and employee experience in the local market that creates an attractive value proposition for talent to join our organization


* Working with People
* Entrepreneurial and commercial thinking
* Persuading and influencing
* Adapting and responding to change
* Deciding and initiating action
* Leading and supervising
* Relating and networking

* Presenting and communicating information


The appointment will be made in line with the Absa Employment equity strategy

Minimum requirements

* B Comm Degree or an equivalent NQF level 6 qualification
* 5 years retail banking experience that includes branch management responsibilities, strong team leadership and risk management
* Multiple branch / location management experience
* Proficient in MS Office (Word, Excel, PowerPoint and Outlook) and the Internet
* No criminal record

Preferred requirements
* Post Graduate commercial qualification

Preference will be given to South African Citizens and Permanent residents of South Africa with proof of permanent resident status

Apply Online

Jobs Newsletter

Subscribe to receive jobs on you're email

Never Give Up On Applying. One Day Is One Day